KBA Electricals Privacy Policy
At KBA Electricals, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you purchase our products or use our website.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, phone number, email address, billing/delivery address, and payment details.
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Purchase Information: Products bought, purchase history, and transaction details.
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Website Information: Data collected when you visit our website, including your IP address, browser type, and browsing behavior through cookies or similar technologies.
2. How We Use Your Information
Your information is used strictly for business purposes, including:
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Processing and fulfilling your product orders.
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Providing customer support and after-sales services.
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Sending important updates, invoices, or receipts.
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Improving our website, services, and product offerings.
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Communicating promotions, offers, or new products (only if you consent).
3. Sharing of Information
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We do not sell or rent your personal information to third parties.
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We may share data only with trusted service providers (e.g., payment processors, delivery companies) to complete your transactions.
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We may disclose information if required by law or to protect the rights and safety of KBA Electricals, our customers, or others.
4. Data Security
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We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure.
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While we strive to use secure methods, no online or offline system is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Website Usage
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Our website may use cookies to improve user experience, track browsing behavior, and analyze traffic.
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You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.
6. Your Rights
You have the right to:
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Request access to the personal information we hold about you.
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Request corrections if your information is inaccurate or incomplete.
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Opt out of marketing communications at any time.
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Request deletion of your data, subject to legal or contractual obligations.
7. Third-Party Links
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.
8. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on our website with the revised effective date.
9. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📍 Location: Opera Square, Accra – Ghana
📞 Mobile: 0243 132 893 / 0598 949 976
✉️ Email: info@kbelectricals.com
KBA Electricals – Light is Life.